O'Hare Arrivals

Please follow the following instructions when arriving at O’Hare Airport:

1. Whether you checked luggage or not, please proceed to the baggage claim level.

2. Once you have all your luggage, go to any public pay phone on that level and call
1- 800-810-0208 Or 1-800-743-3500   (it's toll-free - no change required).

3. Our O’Hare dispatcher will ask for your last name and/or confirmation number. Please have this information ready before you call.

4. The dispatcher will then tell you what door to go out. To help you find your vehicle, you will be given a description of it along with its license plate number. Please understand that O’Hare regulations require livery vehicles to remain in a holding lot until we have heard from the passenger, so it may take anywhere from 7-10 minutes for the car to reach you.